Subchapter U. SMALL BUSINESS SERVICE CENTER
Sec.
7.271. Functions of the Center.
7.272. Cooperation by State agencies.
7.273. Designation of expediters.
7.274. Function of expediters.
The provisions of this Subchapter U adopted by Executive Order 1980-7, dated February 29, 1980, effective April 21, 1980, 10 Pa.B. 1298, unless otherwise noted.
The Center shall have the following functions:
(1) Serve as a business advocate and clearinghouse for business problems and issues affecting State government activities.
(2) Coordinate and expedite the necessary permits for the start-up, expansion or relocation of job creation opportunities.
(3) Serve as a central depository of information on State forms, applications, requirements and other material to be provided to businesses upon request.
(4) Coordinate with other State agencies to assure timely responses and actions by other State departments and agencies.
(5) Provide related small business counseling and assistance services in coordination with related State programs within and outside of the Department of Commerce.
(6) Serve as a referral service to direct businesses to technical assistance available from State agencies and to local and Federal agencies for assistance which may also be required.
(7) Develop and implement a master permit register form which businesses could use to determine the type of activities for which they need State forms, approvals or actions.
(8) Cooperate with political subdivisions of the State in development of similar centers for business assistance.
(9) Provide information on State government matters relating to job creation and economic development.
(10) Advise businesses on the current status of approvals and other actions among and between State agencies and act to encourage timely State government action.
(11) Maintain inventories of State forms, applications, and other information that can be supplied in a timely fashion to businesses requesting the information.
(12) Review forms, applications, requirements and materials in order to recommend elimination of any deemed to be obsolete or otherwise useless.
State agencies under the jurisdiction of the governor shall cooperate with the Small Business Service Center and shall provide assistance and information needed by the Center to carry out its functions in an effective manner.
(a) The Departments of Aging, Banking, Education, General Services, Health, Insurance, Environmental Protection, Public Welfare, State, Labor and Industry, Revenue, Community Affairs and Transportation shall each appoint an expediter to serve as liaison to the Center.
(b) The Fish Commission, Game Commission, Liquor Control Board, Public Utility Commission, Securities Commission, Historical and Museum Commission and the Council on the Arts shall be requested to designate expediters to the Center.
(a) Each agency expediter shall provide the following services and assistance to the Small Business Service Center:
(1) Respond within agreed upon time periods to requests for assistance to businesses.
(2) Act as point of contact for his agency.
(3) Monitor, track and report on the progress of complaints, problems and unresolved issues to the Center.
(4) Provide information and materials including forms, requirements and other general information.
(5) In cases where an agency operates a decentralized permit program, the agency shall train regional staffs in activities of the Center and shall advise the Center of appropriate referrals of business inquiries.
(b) The Department of Commerce and each agency requested to designate an expediter shall use existing personnel and financial resources to implement this subchapter.
§ 7.271. Functions of the Center.
§ 7.272. Cooperation by State agencies.
§ 7.273. Designation of expediters.
§ 7.274. Function of expediters.
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