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§ 39.6. Sponsors.
(a) A sponsor shall apply for registration on an application approved by the Commissioner.
(b) A sponsor shall have the responsibility to:
(1) Ensure compliance with this chapter.
(2) Provide the name, address and phone number of a contact person for each course submitted for approval.
(3) Provide the name of each course instructor and identify the qualifications under § 39.9 (relating to instructors) that the instructor satisfies.
(4) Notify the Commissioner of a change in information on applications for course or instructor approval.
(5) Ensure that the course provides students with current and accurate information.
(6) Provide students with the following information in writing:
(i) The course title.
(ii) The dates and times when the course is offered.
(iii) The name, address and telephone number of a contact person for each course.
(iv) A general outline of the subject matter being covered.
(v) Other information the sponsor believes may benefit the students.
(7) Provide a textbook or a detailed outline of the subject matter being taught.
(8) Supervise and evaluate courses and instructors.
(9) Investigate complaints relating to courses or instructors.
(10) Maintain accurate records of courses offered, instructors, student attendance and student course completion for at least 6 years from the date of course completion.
(11) Within 30 days of a students successful completion of a course, provide the student with a course completion certificate on a form approved by the Commissioner.
(12) Notify the Commissioner or the contractor in a prescribed format of agents or brokers who have successfully completed a course within 15 business days of the date of course completion. A sponsor that is an insurance company may include this information with its monthly report on agent appointments and terminations filed under § 37.61 (relating to appointments and termination by entity).
(c) A sponsor shall comply with the following advertising standards:
(1) A sponsor may not advertise a course unless it has been approved in writing. A sponsor may advertise a course before approval if the advertisement prominently displays or announces that approval is under review.
(2) A sponsor shall prominently display or announce in an advertisement the number of credit hours assigned to the course and the fee for the course.
(3) A sponsor may not engage in false, misleading or deceptive advertising.
(d) A sponsor shall comply with the following standards regarding fees:
(1) If a course is cancelled for any reason, the sponsor shall refund the fees within 30 days of cancellation or, at the request of the agent or broker shall transfer the fee to another course offered by the sponsor.
(2) A sponsor shall provide each student with a written refund policy that addresses withdrawal from or failure to complete a course.
(e) A sponsor that is a business or organization employing agents or brokers or having agents or brokers as members may not require the agents or brokers to attend the sponsors course to receive continuing education credit.
(f) A sponsor shall apply for course approval on an application approved by the Commissioner. The application shall be filed at least 60 days before the date the course is to begin. The sponsor shall be notified within 45 days of the date of the receipt of an application regarding approval or disapproval. If the Commissioner or Commissioners delegate requests additional information to review the application, the sponsor will have up to 45 days to comply with the request. If the request is not satisfied within the 45-day period, the application will be disapproved.
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