§ 56.231. Reporting requirements.

 Within 15 days after the end of each month, each electric, gas and steam heat utility shall file with the Commission a report containing the following information for that month:

   (1)  Total number of accounts, categorized as follows:

     (i)   By classification—residential, residential multi-unit dwellings.

     (ii)   By usage—heating, nonheating.

   (2)  Number of overdue accounts, categorized as follows:

     (i)   By usage—heating, nonheating.

     (ii)   By amount overdue—$25 or less, $26—$50, $51—$150, $151—$250, $251—$500, $501—$1,000 and over $1,000.

     (iii)   By time overdue in days—30 days or less, 31—60 days, 61—90 days, 91—120 days, and over 120 days.

   (3)  Dollar amount overdue, categorized as follows:

     (i)   Total amount of arrearages.

     (ii)   By usage—heating, nonheating.

     (iii)   By time overdue in days—30 days or less, 31—60 days, 61—90 days, 91—120 days, and over 120 days.

   (4)  Total number of ten-day termination notices sent out by company.

   (5)  Total number of dwellings which receive notices sent to ratepayers other than occupants.

   (6)  Number of completed personal contacts categorized as follows:

     (i)   In person.

     (ii)   By telephone.

     (iii)   By third-party notification to a person designated by the customer.

     (iv)   By third-party notification to a community interest group.

     (v)   By third-party notification to the Commission or its designee.

   (7)  Total number of 48-hour notices posted.

   (8)  Number of terminations completed by the company, categorized as follows:

     (i)   Number of nonpayment of undisputed delinquent accounts, failure to satisfy credit requirements, noncompliance in the settlement of amortization agreement.

     (ii)   Others.

   (9)  Number of terminations completed, categorized as follows:

     (i)   By usage—heating, nonheating.

     (ii)   By amount overdue—$25 or less, $26—$50, $51—$150, $151—$250, $251—$500, $501—$1,000 and over $1,000.

     (iii)   By length of time overdue—30 days or less, 31—60 days, 61—90 days, 91—120 days, and over 120 days.

     (iv)   By first three digits of each account’s zip code.

   (10)  Reconnections, categorized as follows:

     (i)   By usage—heating, nonheating.

     (ii)   By whether amortization settlement agreement was achieved:

       (A)   With involvement of the Commission.

       (B)   Between the customer and utility.

     (iii)   By total number of the reconnections due to medical certification.

     (iv)   By total number of reconnections due to full payment of arrearage.

   The provisions of this §  56.231 adopted November 16, 1979, effective November 17, 1979, 9 Pa.B. 3797.

APPENDIX A

MEDICAL EMERGENCY NOTICE

 If you, or anyone presently and normally living in your home is SERIOUSLY ILL, WE WILL NOT CUT OFF YOUR SERVICE during such illness provided you:

 (a)  Have a physician certify by phone or in writing that such illness exists and that it may be aggravated if your service is stopped; and

 (b)  Make some equitable arrangement to pay the company your past due and current bills for service.

 (c)  Contact us by calling the following number:

     (Utility)   Phone Number:

     (Utility)   Address:

   The provisions of this Appendix A adopted June 16, 1978, effective June 17, 1978, 8 Pa.B. 1655.

   This appendix cited in 52 Pa. Code §  56.2 (relating to definitions).

APPENDIX B

MEDICAL EMERGENCY NOTICE

 If you, or anyone presently and normally living in your home is SERIOUSLY ILL, WE WILL RESTORE YOUR GAS OR ELECTRIC SERVICE during such illness provided you:

 (a)  Have a physician certify by phone or in writing that such illness exists and that it may be aggravated if your service is not restored; and

 (b)  Make some equitable arrangement to pay the company your past due and current bills for service.

 (c)  Contact us by calling the following number:

     (Utility)   Phone Number:

     (Utility)   Address:

   The provisions of this Appendix B adopted June 16, 1978, effective June 17, 1978, 8 Pa.B. 1655.

   This appendix cited in 52 Pa. Code §  56.2 (relating to definitions); and 52 Pa. Code §  56.96 (relating to post-termination notice).