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§ 43.11. Sanctions for violations by issuing agents.
(a) Schedule. After providing an opportunity for a hearing, the Department may impose suspensions or sanctions on an issuing agent according to the following schedule of violations by the agent, when the Department finds upon sufficient evidence that:
Reason for Sanction of Agent Type of Sanction Fourth and First Second Third Subsequent Offense Offense Offense Offense Category I (1) The agent has comitted a fraudulent act including the fraudulent keeping of records, or the fraudulent completion of an application submitted to the Department or the failure to submit to the Department, completed applications and fees and taxes due the Commonwealth in connection with the issuance of the temporary cards or plates. 6-months suspension 1-year suspension Revocation (2) The agent has failed to allow inspection of documents or plates in the possession of the issuing agent by authorized Commonwealth employes. Suspension until the documents, plates, or both, are made available, plus 1 month Suspension until the documents, plates, or both, are made available, plus 3 months Suspension until the documents, plates or both are made available, plus 6 months Revocation (3) The agent has consigned or transferred plates to other issuing agents, notaries or persons. 1 month suspension 3 months suspension 6 months suspension Revocation (4) The agent has issued temporary plates but has failed to deliver proper documents, fees or taxes to the Department. Suspension until the documents, fees or taxes are delivered plus a written warning Suspension until the documents, fees or taxes are delivered, plus 1 month Suspension until the documents, fees or taxes are delivered, plus 6 months Revocation (5) The agent has issued a temporary registration card or plate containing a misstatement of fact or other false information, which the agent knew or should have known to be incorrect or false. 1-month suspension 3-months suspension 6-months suspension Revocation (6) The agent has been convicted of a felony or misdemeanor relating to the titling, registration or collection of sales tax and fees for a vehicle or the agent has been convicted of another felony relating to motor vehicles within the last 10 years. Revocation (7) The manufacturer, dealer or full agent has failed to maintain in the amount required by 75 Pa.C.S. § 1335(a) and § 43.9 (relating to registration plates for manufacturers and dealers; and bond). Suspension until the satisfactory bond is furnished to the Department Suspension until the satisfactory bond is furnished to the Department plus 1 month Revocation (8) The agent has submitted a document to the Department for processing which has been accompanied by an uncollectible or dishonored check drawn on an account used by the agent. Suspension until the uncollectible checks, protest fees and collection charges under the act are paid, plus a written warning Suspension until the uncollectible checks, protest fees and collection charges under the act are paid, plus 1 month Suspension until the uncollectible checks, protest fees and collection charges under the act are paid, plus 6 months Revocation (9) The manufacturer dealer or full agent has failed to provide the Bureau with an inventory report within 30 days, as required by § 43.7(a) (relating to inventory of temporary registration cards and plates). Suspension until the report is provided Suspension until the report is provided, plus 1 month Suspension until the report is provided, plus 3 months Revocation (10) The agent has charged a fee in excess of the fee allowed for providing an applicant with a temporary plate under § 43.6(g) (relating to issuance of temporary registration plates). 1-month suspension 3-months suspension 6-months suspension Revocation (11) The agent has offered or delivered money, gifts or other items of substantial value to a Commonwealth employe or has offered and delivered money, gifts or other items to a Commonwealth employe. Revocation (12) The agent has issued temporary registration plates at a location not approved by the Department. Written warning 1-month suspension 3-months suspension 6-months suspension (13) The agent has operated a branch office without notifying the Department. Suspension until the branch office is approved by the Department or closed by the agent. (14) The agent does not comply with the notary requirement of § 43.4(a)(9) (relating to authorization to issue temporary registration plates). Suspension until the notary is employed Suspension until the notary is employed, plus 1 month Suspension until the notary is employed, plus 3 months Revocation (15) The agent has failed to disclose material information or has made a materially false statement on the application for certificate of authorization, which was discovered after issuance of the certificate and which would have caused the Department to deny the certificate of authorization. Revocation (16) The agent has not listed or obtained proper insurance information as required by 75 Pa.C.S. § 1318(b) and § 43.5(d)(2)(i) (relating to duties of agents; and issuance of temporary registration cards). Written warning 3-months suspension 6-months suspension Revocation (17) The agent has reissued a temporary registration card without written authorization from the Department. Written warning 1-month suspension 3-months suspension Revocation (18) The agent has charged a fee for the issuance of a temporary registration card in violation of 75 Pa.C.S. § 1310(c) and § 43.5(g) 1-month suspension 3-months suspension 6-months suspension Revocation (19) The agent has failed to maintain an established place of business. Suspension until an established place of business is approved by the Department (20) The agent has failed to report a transaction involving the sale or transfer of a vehicle as required by statute, regulation or rule administered or enforced by the Internal Revenue Service. 3-months suspension 6-months suspension 1-year suspension Revocation Category II (1) The agent has not issued temporary registration plates in consecutive order, beginning with the lowest number in each series. Written warning 1-month suspension 3-months suspension 6-months suspension (2) The agent has not listed the date of the issuance of the temporary cards or plates. Written warning 1-month suspension 3-months suspension 6-months suspension (3) The manufacturer, dealer or full agent has failed to notify the Department of a change in office location before or within 10 days of the change. Suspension until the application related to the change has been approved Suspension until the application related to the change has been approved, plus 1 month Suspension until the application related to the change has been approved, plus 3 months Suspension until the application related to the change has been approved, plus 6 months (4) The agent has failed to keep the temporary registration card and documents related to the application for title or registration, or both, in strict confidentiality, as required by § 43.5. Written warning 1-month suspension 3-months suspension 6-months suspension (5) The agent has issued temporary plates but has not timely delivered proper documents, fees or taxes to the Department within the time as prescribed by § 43.5(f)(1). Written warning Monetary penalty of $50 to $100 per violation; and suspension for failure to pay the penalty or deliver the documents, fees or taxes within 45 days after the date that the notice was sent, or a greater time period as specified by the Department, until the penalty is paid or documents, fees or taxes are delivered to the Department Monetary penalty of $100 to $200 per violation; and suspension for failure to pay the penalty or deliver the documents, fees or taxes within 45 days after the date that the notice was sent, or a greater time period as specified by the Department, until the penalty is paid or documents, fees or taxes are delivered to the Department 3-month suspension to revocation (6) The agent has issued temporary plates for a vehicle for which a title has already been issued, unless permitted under § 43.6(a)(3). Written warning 1-month suspension 3-months suspension 6-months suspension (7) The agent has issued a metal plate for transporting a vehicle out-of-State. Written warning 1-month suspension 3-months suspension 6-months suspension (8) The manufacturer, dealer or full agent has repeatedly not listed its name and identification number, as required, on applications and checks submitted to the Department. Written warning 1-month suspension 3-months suspension 6-months suspension (9) The agent has issued the incorrect type of plate for a particular vehicle. Written warning 1-month suspension 3-months suspension 6-months suspension (10) The manufacturer, dealer or full agent has failed to post in a conspicuous manner at place of business: (i) Schedule of motor vehicles fees. Written warning 1-month suspension 3-months suspension 6-months suspension (ii) Schedule of the manufacturers, dealers or full agents fees. Written
warning1-month suspension 3-months suspension 6-months suspension (iii) Hours of operation. Written
warning1-month suspension 3-months suspension 6-months suspension (iv) Certificate of authorization. Written
warning1-month suspension 3-months suspension 6-months suspension (11) The manufacturer, dealer or full agent has failed on two or more occasions to open during posted business hours. Written warning 1-month suspension 3-months suspension 6-months suspension (12) The agent has refused to accept a separate check or money order made payable to the Commonwealth for fees and taxes due to the Commonwealth. Written warning 1-month suspension 3-months suspension 6-months suspension (13) The agent has failed to provide proper security for temporary registration cards and plates. Written warning 1-month suspension 3-months suspension 6-months suspension (14) The agent has refused to issue, upon request, a temporary registration card to an owner or lessee of a vehicle who possesses proper documentation. Written warning 1-month suspension 3-months suspension 6-months suspension (15) The agent has failed to maintain an adequate schedule of business hours. Written warning 1-month suspension 3-months suspension 6-months suspension (16) The agent has issued a cardboard temporary tag without verification that the vehicle will be transported to another state for registration as required by § 43.5(d)(2)(i)(C). Written warning 1-month suspension 3-months suspension 6-months suspension (17) The agent has: (i) Failed to furnish receipts as required. Written warning 1-month suspension 3-months suspension 6-months suspension (ii) Failed to retain duplicate copies of receipts for 3 years. Written warning 1-month suspension 3-months suspension 6-months suspension (18) The agent has issued a temporary registration to an applicant without proper documentation. Written warning 1-month suspension 3-months suspension 6-months suspension (19) The manufacturer, dealer or full agent has failed to notify the Department of a change in ownership or other changes affecting the business of the issuing agent before or within 10 days of the change. Suspension until an application related to the change has been submitted to the Department. (20) The agent has failed to retain proper records under § 43.5(f). Written warning 1-month suspension 6-months suspension Revocation (21) The agent has on two or more occasions violated, or failed to comply with, a provision of 75 Pa.C.S. Chapter 11, 13, 21, 23 or 71, or Departmental regulations promulgated under these chapters, except for untimely submissions as provided in paragraph (5). 1-month suspension 3-months suspension 6-months suspension Revocation (22) The agent has been convicted of a summary offense, relating to the titling, registration or payment of sales tax for a vehicle which was committed in connection with the business of the agent, except for untimely submissions as provided at paragraph (5). Written warning 1-month suspension 3-months suspensioni Revocation (b) Second and subsequent violations. Second and subsequent violations will be determined on the basis of previous violations of the same nature committed within a 3 year period. If a third or subsequent violation occurs within 3 years of the last previous violation, it will be deemed a third or subsequent violation regardless of when other previous violations occurred.
(c) Multiple violations. In the case of multiple violations considered at one time, the Department may impose separate sanctions for each violation under the schedule in subsection (a). The Department may direct that a suspension or revocation imposed be served concurrently or consecutively.
(d) Suspension authority reserved. The description of grounds for suspension will not be deemed to limit the authority of the Department to control the issuance of temporary registration cards and plates as granted by 75 Pa.C.S. § § 1310 and 1331 (relating to temporary registration cards; and issuance of registration plates). The Department may suspend an issuing agent for offenses not described in subsection (a), such as any use of temporary registration plates or official documents, or conduct on the part of the issuing agent, that does not conform to the law of the Commonwealth. Sanctions imposed under this subsection shall be consistent with the sanctions imposed under subsection (a) according to the seriousness of the violation as evidenced by factors such as the number of persons or documents involved, the amount of money involved, and the like.
(e) Effective date. Suspensions shall take effect on the date ordered by the Department, but no credit may be earned toward expiration of the suspension until temporary registration cards and plates in the possession of the issuing agent are surrendered to an authorized representative of the Department.
(f) Conviction. An issuing agent convicted of a crime under 18 Pa.C.S. or the penal law of the United States which involves moral turpitude or which reflects adversely on the issuing agents business integrity or responsibility, shall be subject to revocation of issuing agent privileges.
(g) Revocation. Upon revocation of a manufacturers, dealers or full agents certificate of authorization, the manufacturer, dealer or full agent shall be debarred from re-applying for a new certificate of authorization for 3 years. The manufacturer, dealer or full agent shall make arrangements with the Department to surrender the certificate of authorization and the registration cards and plates in his possession to an authorized representative of the Department.
(h) Relevant mitigating events. For a violation of subsection (a) Category II (5), second, third or subsequent offense, the Department will consider the following relevant mitigating events that serve to exonerate the agent of the offense or to reduce the monetary penalty that may be imposed. The agent has the burden of establishing the relevant mitigating event and that the relevant mitigating event was the cause of the violation.
(1) Exoneration. In determining whether the relevant mitigating events serve to exonerate the agent of the offense, the Department will consider evidence offered by the agent pertaining to the following:
(i) Whether the failure to timely submit, as prescribed by § 43.5(f)(1), the applications, taxes or fees was the result of an Act of God, such as fire, flood or other natural disaster.
(ii) Whether the failure to timely submit, as prescribed by § 43.5(f)(1), the applications, taxes or fees, was the result of criminal or fraudulent action by an employe or licensed messenger of which the agent was not aware and could not have prevented and that the agent had in place customary business practices to effectuate the timely submission of taxes, fees and title applications to the Department.
(iii) Whether the failure to timely submit, as prescribed by § 43.5(f)(1), the applications, taxes or fees, was the result of a lienholders failure to immediately forward the titles to the owner, as prescribed by 75 Pa.C.S. § 1135(a)(1) (relating to satisfaction of security interest) and, in this case, whether the lienholder received prompt repayment of the debt from the vehicle owner or licensed dealer and immediately released its liens within 3-business days.
(iv) Whether the agent would have been exonerated of prior sanctions that were issued against the agent within the 3 years prior to November 28, 1998, had the Departmental regulations that were effective, November 28, 1998, been in effect.
(v) Whether the failure to timely submit the applications, as prescribed by § 43.5(f)(1), was the result of criminal, fraudulent or negligent action by an authorized messenger of the Department. This subparagraph does not apply when the same person controls the agent and the messenger. The agent has the burden of proving that it submitted the documents, taxes and fees to the authorized messenger within 15 days of the date of purchase of the vehicle, transfer of a registration or issuance of a temporary registration plate or card, whichever occurred first.
(2) Reduction in monetary penalty. In determining whether the events serve to reduce the monetary penalty that the Department may impose, but which will not exonerate the agent of the offense, the Department will consider evidence offered by the agent pertaining to the following:
(i) Whether subsequent to the applicable notice of hearing issued by the Department, the Departments records reflect that the agent has remedied the event which was the cause of the untimely submissions and that no additional late submissions have occurred.
(ii) Whether the applications, taxes or fees were submitted by more than 20 but less than 40 days after the date of purchase of the vehicle, if no consumer or vehicle purchaser was harmed by the agents failure to timely submit, as prescribed by § 43.5(f)(1), the applications, taxes or fees and that the agent had in place customary business practices to effectuate the timely submission of taxes, fees and title applications to the Department. Failure of the consumer or vehicle purchaser to receive the annual registration documents prior to expiration of the temporary registration constitutes harm.
(3) Preclusion from mitigation. If the Department discovers that the agent, or an employe of the agent, altered the date of purchase of a vehicle upon an application, the Department will be precluded from exonerating the agent of the offense or reducing the monetary penalty and will impose the sanction prescribed by subsection (a).
(i) Dual violations. If an agent, which is also a dealer, has been sanctioned with a monetary penalty as a dealer under 75 Pa.C.S. § 1374(d) (relating to suspension or revocation of vehicle business registration plates) for a violation that involves the same violation for which a monetary penalty may be imposed under this chapter, only the monetary penalty prescribed in 75 Pa.C.S. § 1374(d) will be imposed upon the agent, which is also a dealer, for the violations that constitute offenses of both. The offenses will be noted upon the record for both this chapter and Chapter 53 (relating to manufacturers, dealers and miscellaneous motor vehicle businesses registration plates).
(j) Suspension without hearing. The Department will suspend an issuing agent without a hearing when the agent refuses to allow inspection of records in accordance with § 43.7(d).
Source The provisions of this § 43.11 adopted September 2, 1977, effective September 3, 1977, 7 Pa.B. 2561; amended June 2, 1978, effective June 3, 1978, 8 Pa.B. 1533; readopted January 5, 1990, effective immediately to November 17, 1989, 20 Pa.B. 21; amended July 9, 1993, effective July 10, 1993, 23 Pa.B. 3347; corrected October 21, 1994, effective January 1, 1994, 24 Pa.B. 5314; amended November 27, 1998, effective November 28, 1998, 28 Pa.B. 5872. Immediately preceding text appears at serial pages (232797) to (232802) and (240813) to (240815).
Notes of Decisions Delivery of Documents
Where an irreconcilable conflict existed between the prescribed number of days for delivery of documents under subsection (a)(4) and 75 Pa.C.S. § 1103.1(d), the conflict did not invalidate the suspension provisions of the statute. Department of Transportation v. Colonial Nissan, 691 A.2d 1005 (Pa. Cmwlth. 1997).
Due Process
It is not a violation of due process for the Department to issue a warning of a violation without the opportunity for notice or a hearing as long as a suspension or sanction is not imposed. Ernest Sunday Chrysler Plymouth, Inc. v. Department of Transportation, 558 A.2d 921 (Pa. Cmwlth. 1989).
Hearings
The Department may consider multiple violations of this section and may issue separate sanctions for each offense in one hearing. One is not entitled to a hearing for each offense. Abats Auto Tags v. Department of Transportation, 627 A.2d 265, 267 (Pa. Cmwlth. 1993); appeal denied 649 A.2d 676 (Pa. 1994).
Rights at Hearings
Sections 501508 and 701704 of 2 Pa.C.S. do not apply to Departmental hearings; therefore, petitioner was not entitled to be informed of his right to representation by counsel or to have a steno graphic record kept or a record of the hearing with findings of fact. Ernest Sunday Chrysler Plymouth, Inc. v. Department of Transportation, 558 A.2d 921 (Pa. Cmwlth. 1989); appeal denied 575 A.2d 118 (Pa. 1990).
Amendments to § 43.11(a)(4), as published on January 1, 1994, were null and void, where Department of Transportation proceeded with adoption of those amendments under section 204 of the Commonwealth Documents Law, expressly stating that it was merely readopting § § 43.143.13 as they presently exist in the Pennsylvania Code pages 43-1 to 43-17, and these actions do not enlarge the scope of existing regulations and where the January 1, 1994, version showed textual modifications from the earlier version, and subsequent corrective amendments made it obvious that adherence to the normal notice and comment procedures was far from unnecessary. Department of Transportation v. Colonial Nissan, 691 A.2d 1005 (Pa. Cmwlth. 1997).
Suspensions
Subsequent suspension of a license to issue temporary plates was properly invalidated in that no subsequent citation was issued against dealership. Department of Transportation v. Magarity Chevrolet, Inc., 576 A.2d 1159 (Pa. Cmwlth. 1990).
Waiver
The Courts final order reinstating a car dealers registration plates and authority to issue temporary registration plate suspended for bad check violations was determined to be a final nonappealable order. The failure by the car dealer to raise any issues before the Commonwealth Court will result in the waiver of such issues. Department of Transportation v. Kosak, 639 A.2d 1252 (Pa. Cmwlth. 1994).
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